Privacy Policy

1. Overview

Borchardt Consulting ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number, mailing address)
• Company name and job title
• Project details and service requirements
• Payment information (processed securely through third-party providers)
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on our site
• Referral sources and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide consulting services and communicate about projects
• Communication: To respond to inquiries, send updates, and provide customer support
• Business Operations: To process payments, maintain records, and improve our services
• Marketing: To send relevant information about our services (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Website Improvement: To analyze usage patterns and enhance user experience

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email communication services
• Payment processing
• Analytics and performance monitoring

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government agency requests
• Protection of our rights and safety
• Investigation of potential violations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmission is encrypted using SSL/TLS protocols
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Security measures are regularly reviewed and updated
• Secure Storage: Data is stored on secure servers with appropriate safeguards
• Incident Response: Procedures in place to respond to security incidents

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Cookies and Tracking

6.1 What Are Cookies

Cookies are small text files stored on your device that help us provide a better user experience.

6.2 Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Modified" date
• Sending email notifications for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: